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FAQs

Stretch Marks

What are stretch marks?

Stretch marks are very simply dermal scars. Elastin and collagen are fiber-like structural proteins that are woven together to form the ‘fabric’ of the skin. These proteins bind the skin giving it strength and elasticity. Stretch marks occur when these elastic fibers are overstressed and eventually tear resulting in the unsightly scarring that we refer to as stretch marks.

Products

Does TriLASTIN really work?

Yes, but don’t take our word for it! We have thousands of satisfied users in over 100 countries. You can read their stories and experiences on our Testimonials page!

What results can I expect by using TriLASTIN-SR?

Regular use of TriLASTIN-SR will reduce the appearance of existing or new stretch marks in as little as 3 weeks. For best results, we recommend using the product for 90 days!

TriLASTIN-SR is formulated to:

  • Provide visible reduction in the depth and length of stretch mark furrows
  • Help firm and tighten loose, stretched skin
  • Normalize tone and pigment discoloration
  • Help maximize the skin’s elasticity
  • Restore the skin’s natural smoothness and suppleness
Will TriLASTIN-SR help minimize stretch mark discoloration?

Yes! TriLASTIN-SR contains ingredients proven to be effective for normalizing skin tones.

Is TriLASTIN-SR effective on all skin types and colors?

Yes! TriLASTIN-SR has been tested to be effective on all skin types and both light and dark complexions.

Is TriLASTIN-SR safe to use? Are there any side effects?

TriLASTIN-SR has been tested for safe use by an FDA registered independent laboratory and has been used by countless individuals in over 130 countries since its introduction in 2004.

Does TriLASTIN-SR work on general and surgical scars?

Yes! Stretch marks are a type of dermal scar tissue. Just as the TriLASTIN-SR formula works to normalize the visible scarring, uneven texture and red or whitened tone associated with stretch marks, the formula works the same way for other types of scars.

Will TriLASTIN-SR work on old stretch marks?

Yes! While newer stretch marks tend to be red in color, older stretch marks tend to be silver/white, with less contrast to the surrounding skin. Accordingly, older stretch marks respond quite well as they blend more easily into the surrounding tissue during ongoing treatment.

Is TriLASTIN-SR FDA approved?

Since TriLASTIN-SR is available without a prescription, FDA approval is not required. TriLASTIN-SR is manufactured in an FDA-registered laboratory under the strictest quality control conditions as specified in the GMP (Good Manufacturing Practice) federal standard of guidelines.

How long will a 5.5 oz. tube of TriLASTIN-SR last?

Depending on the size of the treated area, a 5.5 oz. tube of TriLASTIN-SR will last approximately 4 to 6 weeks when used as directed.

Will the results reverse if I stop using TriLASTIN-SR?

No! Results obtained from the use of TriLASTIN-SR will not reverse once use of the product is discontinued. However, it’s important to note that TriLASTIN-SR will help guard against the occurrence of new stretch marks by supplementing the structural proteins that provide strength and flexibility to the skin. Discontinuing use may make skin susceptible to future stretch marks.

Is TriLASTIN-SR tested on animals?

No! TriLASTIN will never condone animal testing for any of our products.

When should I start using the Maternity Cream?

We recommend starting to use the Maternity Cream as soon as you find out that you are pregnant. Always consult your doctor before using any new products during pregnancy.

Can I use the Maternity Cream after giving birth?

Yes, it is safe to use post pregnancy. You want to continue to hydrate and nourish your skin.

Can I use the Maternity Cream while breastfeeding?

Yes, it is safe to use while breastfeeding. Always check with your doctor before starting any new products.

Ordering, Shipping, and Returns

Can I place my order using the phone?

Yes, customer service representatives are available Monday through Friday, 9am – 5pm EST and can be reached at +1 877 311-SKIN to assist you in placing your order.

Do you accept international orders?

Yes, you can find all the details on our International Shipping page.

How do I track my package?

Upon successfully placing an order, you will receive a confirmation email. Once your product ships, an email will be sent and if your order is trackable, it will contain a tracking number. You can find this information under the My Accounts page as well.

I have a promotional code. How do I enter it?

Promotional/Discount codes are entered on the cart page during checkout.

How do I know my order completed successfully?

Upon completion of your online order, you will be taken to a Thank You page that provides your order information. You will also receive a confirmation via email.

When will my order ship?

That depends on the method of shipping chosen during checkout. You will receive a notification via e-mail when your order ships. Most orders are shipped within a 24-48 hour time-frame depending on the method of shipping you choose!

Does TriLASTIN carry a customer satisfaction guarantee?

Yes! We stand behind the quality of each and every product we manufacture with a 90 day guarantee. If you are unhappy with any TriLASTIN product, we will promptly issue a refund or replace/exchange an unsatisfactory product with another. We do ask that you adhere to a few reasonable guidelines. Please see our Guarantee page for guideline details and how to return or replace a product.

Misc

Does TriLASTIN give away samples?

We do not offer samples to customers because the small amount of product given in a sample would not provide any tangible results. TriLASTIN stands behind all of its products and that is why we offer a 100% satisfaction guarantee on all products purchased on this website.

Is the information I enter on your website safe?

We do not share, sell, license or provide any information to third parties. All transactions on this website are conducted on secure SSL pages.