We stand behind our products and are excited for you to join the thousands of satisfied TriLASTIN customers! If, for any reason, you are not happy with your products, please give us a call at 877-311-SKIN so we can assist you. Remember - it can take a few weeks to see results so be sure to apply TriLASTIN twice per day, everyday.
If you still remain dissatisfied, we offer a 90 day guarantee. The specifics of our return policy are below:
- 90 Day Guarantee applies to FIRST TIME customers only.
- Product must be postmarked no later than 90 days after the PURCHASE date.
- Most customers utilize two bottles to see results with recommended application. Because of this, our guarantee applies to only 3 bottles in your order. However, you may return unopened tubes to receive a full refund of your purchase amount.
- If your order was damaged during delivery, we must be contacted within 48 hours of delivery date.
- The full purchase price - LESS SHIPPING - will be returned to your method of payment within 48 hours of processing.
- Please note that we cannot refund more than three tubes of product per customer under this guarantee.
- Please include a note with your order number and reason for return.
Mail returns to:
4444 South Blvd
Charlotte, NC 28209